Здравствуйте. При покупке билета на мою почту выслали код. По этому коду надо получить билет в автоматах самообслуживания, а эти автоматы только на территории Венгрии. То есть сначала мне надо побывать в Венгрии, получить билет, а уже потом из Чехии ехать в Будапешт) Вот текст письма, которое пришло мне на почту после покупки билетов:
Dear Passenger,
Thank you for booking your railway ticket through the online ticket purchase platform of MÁV-START Co. You can collect your tickets purchased by entering the next reference number at any of the Ticket Collection Points in Hungary:
Please, keep this reference number safe, handle it confidentially, and save or print this page as you can.
Neither this e-mail, nor the reference number itself entitles you to travel.
We suggest you to collect your tickets on time, so as to prevent any problem that may arise related to the collection of your tickets. If you cannot collect your ticket for any reason please call MÁVDIREKT by phone. International call: +36 (1) 444 44 99 Domestic call: 06 (40) 49 49 49.
The code entitles you to collect the following tickets:
Praha hl. n. - Budapest-Keleti
2 ticket(s) SparDay-Praha.1 one way 2. class
Train: 275 Car number: 366 Seat(s): 54
56
Departure: PRAHA HL.N. 11/08 07:42
Price: 11,970 Ft (38 €)
Paid total: 11,970 Ft (38 €)
However our prices are declared in euro, payment is made in HUF. The calculation between Euro and HUF applies the exchange rate that is determined and guaranteed by the MÁV-START. Therefore in case of Euro account, the actual charged value may differ from the indicated Euro price.
In accordance with §105 of the VAT Code of Hungary, international tickets and seat reservations are free from VAT.
Terms and conditions:
Abstract of the Special Terms and Conditions of International Carriage (Special terms and conditions of the selected offer )!
Payment information:
The website of OTP Bank is used for payment, bankcard data are not revealed to MÁV-START Co.
Bank transaction ID: 98785585246236915121283049937586
Bank authorisation code: 050968
Refund:
If you cannot travel for any reason, and your ticket is refundable according to the above Terms & Conditions, please collect your ticket from the e-Ticket machine, and fill the Refund / Compensation request form (downloadable from our website), and submit them at the Personal Customer Service Office, or at any international booking offices of MÁV-START Co. Refund / Compensation request forms are also available at the station booking offices. The amount of the refund for tickets purchased through the internet can exclusively be transferred back to the bank account linked to the bank card used for the purchase. Refunded ticket value cannot be paid back in cash. The fare for the distance not travelled will be refunded. Please note, that an administration fee is applied. For more information about the refund procedure please click Refund guide in the menu and study our Terms & Conditions.
Invoice
No invoice is issued of the purchase. The ticket serves as a receipt of purchase.
For further information please, get in touch with us through our following contacts:
By mail:
MÁV-START Co. Customer Service
1426 Budapest, Pf.: 56.
By telephone: MÁVDIREKT: 06 (40) 49 49 49
International call: +36 (1) 444 44 99
By fax: 06 (1) 511 2093
By e-mail: eszrevetel@mav-start.hu
Time-table information: www.mav-start.hu
